What To Expect

We welcome appointments Monday through Thursday.


Upon arrival for a consultation, you will meet with one of our technicians to review the information we’ve gathered from your pet’s medical records in combination with the information you’ve given us over the phone. Dr. Gingerich or Dr. Mack Wilson will then  perform an oral and physical exam on your pet. After this is complete, they will be able to speak to you about treatment recommendations and answer any questions you may have regarding your pet’s care. These in person evaluations allow us to develop a Treatment Plan that includes details of the procedure as well as an estimate of costs associated with that procedure. We will go over this with you in detail prior to escorting you to our Client Care Specialists who will assist you in scheduling a future procedure at the time of checkout.

Pre-anesthetic bloodwork is required and should either be done with your veterinarian in advance, or can be performed at Pet Dental Center for convenience. Cardiac evaluation may also be recommended if we feel it is in your pet’s best interest. Each pet is different and has different needs when preparing for a visit! Give us a call if you have questions, we are happy to discuss which recommendations are likely a fit for your pet.


Admission times vary but are typically on Monday, Tuesday or Thursday and in the morning. The surgery order Dr. Gingerich, Dr. Mack and Dr. Boruta feel procedures should be performed in will determine what time your pet will be ready to go home. Unfortunately, we are unable to take requests regarding surgery order. The order will be determined based upon individual patient needs for the day. Pick up times are generally sometime between 3:30 and 7:30pm. During the day, your loved one will have been taken on a walk (if applicable!) and given lots of attention! We are proud to have a loving, hands-on staff.

You will receive multiple phone calls throughout the day with updates. We will call to let you know when your pet’s procedure begins, then you will receive a call from Dr. Gingerich or Dr. Mack confirming the findings from the imaging and oral exam so that you two may confirm the treatment you would like them to move forward with. You will also receive a call letting you know your pet is in recovery and what time you should come to pick up. We may give you update calls outside of these three calls depending on when your pet’s procedure is performed.  At the time of pick up, we will review pictures and imaging with you as well as making sure you are completely comfortable with home care instructions.

If your pet has a procedure that requires a follow up, this is complimentary and will be scheduled 2-4 weeks after the procedure.

Commonly Asked Questions

Does My Pet Need A Dental Cleaning?

Dental cleanings should be recommended based on each individual pet’s level of plaque and calculus build up and gingivitis. For some pets, cleanings may be necessary every 6 months, for others it could be every couple of years. More importantly, pets need to have routine oral evaluations with dental probing and full mouth dental radiographs no less than every 2 years and in some pets every 6 months. This includes pets who may have minimal plaque, calculus or gingivitis. It must be understood that clean teeth are not always healthy and therefore could be causing you pet pain or discomfort.

My Dog Has Bad Breath.

Bad breath is the number one symptom of advanced dental disease in pets. In most cases, bad breath in pets originates from disease causing bacteria. When pathogenic bacteria begin to flourish in the mouth, bad breath develops. It is important to have your pet’s oral health fully assessed with thorough oral examination and dental radiographs as soon as bad breath is noticed to prevent severe infections and tooth loss. These bacteria can also negatively affect other parts of the body and contribute to cardiac or renal disease.

My Pet Has Increased Risks For Anesthesia, How Can They Get The Dental Care They Need?

It is not fair to make a pet live with chronic dental pain and infection because they are considered an increased risk for anesthesia. At Pet Dental Center, we specialize in providing high level anesthesia care for geriatric pets and those with increased risks such as heart, kidney, liver, neurologic, diabetes and Cushing’s diseases. Because of our reputation for providing the highest level of anesthesia care possible, we average treating one high risk patient each day. Trust your pet with the ones who perform the most anesthesia procedures in high risk patients, Pet Dental Center.

Is It Normal For My Pet’s Teeth To Fall Out?

Baby or deciduous teeth are supposed to fall out when dogs and cats are teething, between 3 and 7 months of age. Adult or permanent teeth are present for the life of a dog and cat as long as they are healthy. If your pet is losing adult teeth there is severe dental disease. Advanced periodontal disease is the most likely cause for a pet losing teeth although dental fractures and tooth resorption are other likely causes.

What Kind Of Chews Are Good For My Pet’s Teeth?

Brushing your pet’s teeth is the best way to prevent dental disease at home and should be performed daily. When your pet does not accept brushing or for supplemental dental care in those pets who are getting their teeth brushed, dental chews can be a good choice. We recommend using dental chews that have the Veterinary Oral Health Council (VOHC) seal of approval. This verifies that the product has been tested in clinical trials and was shown to significantly reduce plaque or calculus. We also recommend slowly introducing dental chews by offering a reduced amount of the chew and observing your pet while chewing. This is to make sure he or she does not swallow a large portion of the chew that could lead to choking or digestive complications. Hard chew objects such as bones, hooves, antlers, thick rawhide products and plastic toys often lead to dental fractures and should always be avoided.